Privacy Policy
At Patalis, we respect your privacy and want you to understand how your personal information is collected, used, and protected when you visit our website or purchase our leather wallets.
Information We Collect
When you place an order or contact us, we may collect information such as your name, email address, billing and delivery address, order details, and information you provide when contacting us about an order.
Payment for orders is handled through PayPal. We do not need to collect or store your PayPal account password or other private PayPal login information.
How We Use Your Information
We use the information you provide to:
- Process and fulfil your leather wallet order.
- Deliver your order to the address you provide.
- Provide order and delivery updates.
- Respond to your questions and requests.
- Handle returns, refunds, and order-related issues.
- Maintain accurate records of orders and transactions.
- Protect our website and customers against fraudulent or unauthorized activity.
We only use personal information for purposes that are relevant to operating our store and providing our services.
Order Information
When you purchase a leather wallet from Patalis, we use the information associated with your order to process the purchase and arrange delivery.
Your delivery information may need to be shared with our shipping carrier, Evri, so that your order can be delivered to you.
Payment Information
Payments are made through PayPal. Payment information is handled through PayPal’s payment system.
Patalis does not ask customers to send their PayPal passwords or other private account login information by email.
Information You Provide by Email
If you contact us at support@patalis.shop, we may keep the information you provide, including your email address, order details, and the contents of your message.
We use this information to respond to your request and provide customer support.
How We Protect Your Information
We take reasonable steps to protect the personal information we hold and to prevent unauthorized access, misuse, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Sharing Your Information
We do not sell or rent your personal information.
We may share information with service providers when it is necessary to operate our store, process payments, deliver orders, or provide services related to your purchase. For example, delivery information may be provided to Evri, and payment processing is handled through PayPal.
We may also disclose information where required by law or where necessary to protect our legal rights and the security of our website and customers.
Cookies
Our website may use cookies and similar technologies to help the website function properly, remember certain preferences, and understand how visitors use the website.
You can manage or restrict cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.
How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer support, handling returns and refunds, maintaining business records, and meeting applicable legal or accounting requirements.
Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access to information we hold about you, ask for inaccurate information to be corrected, or request deletion where legally applicable.
If you want to make a privacy-related request, please contact us by email.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time if our business practices, services, or legal requirements change.
Any updated version will be posted on this page with the revised date.
Contact Us About Privacy
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us by email at: